Support Articles

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Background Checks
Many events will require a background check, especially events that have participants working with children.  You can now make a notation per participant if they have a background check.  Here's how... What is a background check? A background check is something you (the organization) will do to validate if a participant is clear from any criminal history.  Third party vendors offer these services.   Where do I note if a participant (member) has a completed background check? This is managed at the organization level (note: NOT at the opportunity level).  Access the management page for your organization and then click on Members.  Here you will see all members who have served or participated in a small group with your organization.  To the right you will see an actions drop down.  Click Actions and then click "Background Check".  This will display a pop up window asking you to enter a date.  Entering a date will then validate this person as having a background check.  A check will also display in the master list of members showing they have a background check.                     What happens at the trip level? Once you have noted someone's background check (at the organization level) then a notation will be displayed on every opportunity they apply for or have applied for showing the date of the background check.   Why is this setting at the organization level? Background checks deal with secure information.  Even though ServiceReef does not store the background check file, we feel it wise for only organization admins to have access to this feature.  Additionally, by setting this at the organization level the notation for someone's background check will cascade down to all opportunities for those admin to know that piece of information. Can we upload the background check report? No, not at this point.  Because of the sensitive nature of this information we feel it best for you to keep this information in your organization's files and somewhere safe.  The admins who are managing ServiceReef may not be those you wish to give such sensitive information to all of your member's background checks.  This is more a matter of legal protection for you that we do not offer that feature.      
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I’m Home! Now What?
Taking simple engagement points after you’re home is essential.  The experience after any event can all but disappear if that experience isn’t stewarded well and the next step engagement points are not employed.  Here are just a few questions and things to consider as your encourage your team to keep engaging in their lifestyle of service.  Remember: these folks are now your alumni and some of your greatest advocates.   Continue to Study Continue learning about this field, this organization, the issues you were serving, etc.   Cross-Cultural Experiences at Home If it was an international trip then consider how you might stay engaged with a similar community right here at home.   Share your Story Share your story online with photos so that others can be engaged with you and feel those emotions.   Recruit a Friend Help recruit a friend to take a similar experience with this organization.  If it changed your life wouldn’t you want someone else to experience the same thing?   Keep in Contact with Your Hosts Stay in contact with your host as you keep learning more from them and keeping them up to date with what you are doing.   Support and Prayer Support your hosts through encouragement, donations, and prayer.   Sign Up for Another Event Sign up for another event through this organization or someone else that matches your interest.     Sponsor Someone Else to Go Help sponsor someone else to go, encourage them, and help donate if possible.