Background Checks

Many events will require a background check, especially events that have participants working with children.  You can now make a notation per participant if they have a background check.  Here's how...

What is a background check?

A background check is something you (the organization) will do to validate if a participant is clear from any criminal history.  Third party vendors offer these services.  

Where do I note if a participant (member) has a completed background check?

This is managed at the organization level (note: NOT at the opportunity level).  Access the management page for your organization and then click on Members.  Here you will see all members who have served or participated in a small group with your organization.  To the right you will see an actions drop down.  Click Actions and then click "Background Check".  This will display a pop up window asking you to enter a date.  Entering a date will then validate this person as having a background check.  A check will also display in the master list of members showing they have a background check.  










What happens at the trip level?

Once you have noted someone's background check (at the organization level) then a notation will be displayed on every opportunity they apply for or have applied for showing the date of the background check.  

Why is this setting at the organization level?

Background checks deal with secure information.  Even though ServiceReef does not store the background check file, we feel it wise for only organization admins to have access to this feature.  Additionally, by setting this at the organization level the notation for someone's background check will cascade down to all opportunities for those admin to know that piece of information.

Can we upload the background check report?

No, not at this point.  Because of the sensitive nature of this information we feel it best for you to keep this information in your organization's files and somewhere safe.  The admins who are managing ServiceReef may not be those you wish to give such sensitive information to all of your member's background checks.  This is more a matter of legal protection for you that we do not offer that feature.  



Community tags

This content has 0 tags that match your profile.


To leave a comment, login or sign up.

Related Content

Passport as Application Field Type
Now a better way to manage passport! Managing passport information can be a challenge each participant may have a passport, may be applying for one, or even your favorites who don't even know.  ServiceReef has built a simpler way to manage passport data in a way that matches how your participants live life and manage their own passports.  Let's explore how this now works.   How do I make passport data part of an application?  A new field has been created in the application builder (both for the Master Application and the Event Application) to require passport field data.  You can drag and drop this block of data at any point into either of these applications.  We do recommend you not do both.  For most organizations this is best to keep at the event level as you may have a number of domestic events where a passport is irrelevant.  Once you have added this item you will also have the option to make these fields mandatory.   What information is collected? The fields include: Passport Status Full Name on Passport Passport Number Passport Date Issued Passport Issed By Passport Expiration Date Passport Image Upload (encrypted)   How do we access this information once it has been entered by the participant? If you add this as an application field, the data is accessible through the participants application and the export fields for your team.   Can the user update their information? Yes, ServiceReef dynamically links these question fields with the user's profile so they can go into their profile at any time and update any passport information.  You can instruct your participants to log into their accounts and find the Passport tab to the left of their account.