Organization (Preferences) Introduction

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There are many preferences in ServiceReef - here you are specifically viewing preferences related to your organization.  Here you can set the following:

  • Do you work in secure areas that are not listed on your profile?  (this helps people know if you have a larger scope and reach than what’s shown on your profile)
  • Default Time Zone (this automates the alerts and emails for your organization) 
  • Hide Donor Names from event admins (this is how you manage event admins not having access to donor names for their opportunity participants - the organization admins will only have access to names)
  • Hide Individual Donation Amounts (some organizations would prefer for participants to not see the itemized amounts given to them from each donor while still showing the donors name)
  • Notifications (signing up for the ServiceReef newsletter, notifications for when someone registers for an opportunity, and when badges are earned)

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Organization (Organization Reports) Introduction
Reports and data are important to all of us in our leadership role and as we build better strategies for the future.  We sat down with a number of board members from organizations to initially build the framework for reports so that the data provided would be helpful to show impact and reach.  Let’s unpack these reports. How to generate a report Select the report you wish to generate Select the date range for the report (cumulative - entire ServiceReef history, this Quarter, this Year, Custom date range) Select audience (your organization, your organization combined with your partner organizations, or entire constituency) Click “Generate Report" The Stats Report View global impact of your organization (zoom in and out as you please) Total participants  Total opportunities posted Total organization fans Total new participants (this period of time) Total countries reached Total profile visitors The Participant Sketch Report Quantity of participants per age group Interests by age group The Trends Report Frequency of opportunities (event date and registrations) Stories shared Site traffic Retention (new attendees, repeat attendees, lapsed attendees) The Participant Feedback Report Quantity of Stories Shared Quantity of Surveys Taken Survey Score Average All Feedback Comments The Finance Report Total Raised through ServiceReef Total Raised in Opportunities Total Direct Donations to Organization  Total Manually Entered Donations Total Cumulative Donations  Donation Trends Top Donation Origins by State Top Fundraised Events Remember to keep in the mind the date range of the report you are viewing - this is noted in the top left corner.