Organization (Organization Reports) Introduction

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Reports and data are important to all of us in our leadership role and as we build better strategies for the future.  We sat down with a number of board members from organizations to initially build the framework for reports so that the data provided would be helpful to show impact and reach.  Let’s unpack these reports.

How to generate a report

  • Select the report you wish to generate
  • Select the date range for the report (cumulative - entire ServiceReef history, this Quarter, this Year, Custom date range)
  • Select audience (your organization, your organization combined with your partner organizations, or entire constituency)
  • Click “Generate Report"

The Stats Report

  • View global impact of your organization (zoom in and out as you please)
  • Total participants 
  • Total opportunities posted
  • Total organization fans
  • Total new participants (this period of time)
  • Total countries reached
  • Total profile visitors

The Participant Sketch Report

  • Quantity of participants per age group
  • Interests by age group

The Trends Report

  • Frequency of opportunities (event date and registrations)
  • Stories shared
  • Site traffic
  • Retention (new attendees, repeat attendees, lapsed attendees)

The Participant Feedback Report

  • Quantity of Stories Shared
  • Quantity of Surveys Taken
  • Survey Score Average
  • All Feedback Comments

The Finance Report

  • Total Raised through ServiceReef
  • Total Raised in Opportunities
  • Total Direct Donations to Organization 
  • Total Manually Entered Donations
  • Total Cumulative Donations 
  • Donation Trends
  • Top Donation Origins by State
  • Top Fundraised Events

Remember to keep in the mind the date range of the report you are viewing - this is noted in the top left corner. 

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